Privacy Policy
Effective date: [01 October 2025]
At Spices and More (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit [https://spicesandmore.ca], interact with us online, or make purchases. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs private-sector organizations across Canada, including Ontario.
1. Who We Are?
Our website address is: https://spicesandmore.ca
If you have questions about this policy, or wish to exercise your privacy rights, please contact us at:
spicesandmorecanada@gmail.com
2. What Personal Information We Collect?
Depending on how you use our website, we may collect:
*Account & order details: name, billing/shipping address, phone number, email, order history.
*Payment information: payment method details (processed securely by third-party providers; we do not store full credit card numbers).
*Technical data: IP address, browser type, device identifiers, cookies.
*User-generated content: comments, reviews, uploaded media.
*Communications: inquiries, feedback, or messages sent to us.
3. How We Use Your Information (Purposes)?
We collect and use personal information for purposes such as:
* Processing and fulfilling your orders.
* Communicating with you about your purchases, account, or inquiries.
* Sending any future marketing or promotional materials (with your consent, and you may unsubscribe at any time).
* Maintaining and improving our website, products, and services.
* Preventing fraud, protecting our website, and complying with legal obligations.
We only collect personal information necessary for these purposes.
4. Consent
By using our website or providing personal information, you consent to its collection, use, and disclosure for the purposes described.
* You may withdraw consent at any time, subject to legal or contractual restrictions (e.g., we must retain some order data for tax purposes).
* If you withdraw consent, we may not be able to provide certain services.
5. Cookies & Tracking Technologies
We use cookies to:
* Remember your preferences and login sessions.
* Track website performance and analytics.
* Provide secure checkout and fraud prevention.
You can adjust your browser settings to refuse cookies, but some features may not function properly.
6. Sharing of Personal Information
We may share your information with trusted third parties only as necessary to provide our services:
*Payment processors (e.g., Stripe for card payments, google and apple pay).
*Service providers (e.g., website hosting, Google analytics, email marketing).
These providers may store or process data outside Canada. In such cases, your information may be subject to foreign laws, but we take reasonable measures to protect it.
We do not sell or rent your personal information.
7. Data Retention
* Customer order and transaction records are retained for 7 years (legal/tax obligations).
* Comments and reviews are retained indefinitely unless you request removal.
* Account information is retained until you delete your account or request erasure.
8. Your Rights
Under PIPEDA, you have the right to:
* Access the personal information we hold about you.
* Request corrections or updates to your information.
* Request deletion of your data (subject to legal obligations).
* Withdraw consent for optional uses, such as marketing.
Requests can be made by contacting Spices & More Inc. via our email.
9. Safeguards
We take reasonable measures to protect your personal information, including:
* Encryption of sensitive data in transit (SSL/TLS).
* Restricted access to personal information by authorized staff only.
* Secure hosting and regular security monitoring.
10. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us and we will delete the data.
11. Embedded Content & Third-Party Links
Our site may include embedded content (e.g., videos, images, articles) from other websites. These sites may collect data about you independently. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last revised. Significant changes will be posted on our website.
13. Contact Us
For questions, complaints, or to exercise your privacy rights, contact ua at:
spicesandmorecanada@gmail.com
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.
